Contact ChillPuzzles

Questions about the daily puzzle, a picture, or how the site handles your data are welcome. Email contact@chillpuzzles.com. This address has been tested for incoming mail and forwards to the inbox used to manage ChillPuzzles. There is no account system or in-game support chat, so email is the direct way to reach the project.

When to expect a reply

We typically reply within five business days. That is a target for a thoughtful answer, not an automated confirmation or a promise of immediate support. If a question needs investigation, such as reproducing a device-specific drag problem or checking an image source, the answer may take longer. If your first message has enough detail to investigate, we can spend less time asking follow-up questions.

Reporting a puzzle problem

Please tell us the date shown above the puzzle, the difficulty level, and what happened. For example, did an image fail to load, did a piece stop moving, or did saved progress disappear after a refresh? The device and browser matter too: touch input on a phone can behave differently from a mouse on a desktop. If you can reproduce the problem, list the steps you took. A screenshot can help, but you do not need to send one, and you should remove any unrelated personal information before attaching it.

The puzzle changes at 00:00 UTC, so a report mentioning only “today” can become ambiguous by the time it is read. Including the date shown in the game helps us look at the right image and rules. The game stores progress in your current browser rather than in an account. If you cleared site data or changed devices, that detail helps explain why an earlier save might not appear.

Images, ideas, and privacy

If you notice a mistaken artwork title, source, or rights note, send the image name and a link to a reliable record when possible. Public-domain and CC0 image sourcing matters to this project. Suggestions about difficulty, touch controls, or the calm feel of the game are also useful. We read them, but a suggestion is not a commitment to add a feature or change the daily format.

For a privacy question or a request about information in a message you sent, use the same address and put “Privacy” in the subject line. Email is forwarded through Cloudflare Email Routing to a Gmail inbox; your sender address and message content are therefore handled by those services for delivery. Please do not send passwords, payment details, or other information unrelated to your request. You can read more on the Privacy page.